Privacy Policy

4. Information Sharing and Disclosure

iQs Group does not sell personal information to third parties. We are committed to maintaining the confidentiality of your data and only share information in limited circumstances as described below:

Service Providers: We engage trusted third-party companies and individuals to perform services on our behalf, such as hosting, data analytics, payment processing, customer support, and marketing assistance. These service providers are contractually obligated to protect your information and are prohibited from using it for any purpose other than providing the services we request.

Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of the transaction. We will provide notice before your information becomes subject to a different privacy policy.

Legal Requirements: We may disclose information when required by law, such as in response to a subpoena, court order, or other legal process, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

With Your Consent: We may share your information with third parties when you explicitly consent to such sharing, such as when you authorize integrations with partner platforms or participate in co-sponsored events.

5. Data Security Measures

As a cybersecurity company, iQs Group implements industry-leading security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. Our security program includes administrative, technical, and physical safeguards designed to ensure the confidentiality, integrity, and availability of your data.

Technical measures include encryption of data in transit and at rest using advanced cryptographic protocols, multi-factor authentication, access controls based on the principle of least privilege, intrusion detection and prevention systems, regular vulnerability assessments and penetration testing, and comprehensive logging and monitoring of system activities.

Administrative safeguards include employee background checks, mandatory security awareness training, data handling policies and procedures, incident response plans, and regular audits of our security practices. Our facilities are protected by physical access controls, surveillance systems, and environmental protections.

While we employ robust security measures, no system can guarantee absolute security. We continuously evaluate and enhance our security posture to address emerging threats and vulnerabilities. In the event of a data breach affecting your personal information, we will notify you in accordance with applicable law.

6. Data Retention

iQs Group retains personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The specific retention period depends on the nature of the information and the purposes for which it is processed.

For active customer accounts, we retain personal information throughout the duration of the customer relationship and for a reasonable period thereafter to fulfill any post-contractual obligations. Transaction records and financial information are retained in accordance with tax and accounting regulations. Marketing contact information is retained until you opt out or request deletion.

When personal information is no longer needed for any legitimate purpose, we securely delete or anonymize it in accordance with our data destruction policies. Anonymized data that cannot reasonably be used to identify you may be retained indefinitely for research and analytical purposes.

7. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information. These rights may include the right to access the personal information we hold about you, the right to request correction of inaccurate information, the right to request deletion of your information, the right to restrict or object to certain processing activities, and the right to data portability.

California residents have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information is collected, the right to delete personal information, the right to opt-out of sales or sharing of personal information, and the right to non-discrimination for exercising privacy rights.

Residents of the European Economic Area (EEA) and United Kingdom have rights under the General Data Protection Regulation (GDPR) and UK GDPR, including the rights mentioned above plus the right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before processing certain requests.

8. International Data Transfers

iQs Group operates globally and may transfer, process, and store personal information in countries other than your country of residence. When we transfer personal information internationally, we implement appropriate safeguards to ensure that your information receives an adequate level of protection in accordance with applicable data protection laws.

For transfers from the EEA or UK to countries not deemed adequate by the European Commission or UK authorities, we rely on appropriate transfer mechanisms such as Standard Contractual Clauses (SCCs), binding corporate rules, or other legally approved mechanisms. We continuously monitor regulatory developments to ensure our data transfer practices remain compliant.

9. Children's Privacy

iQs Group services are designed for business and professional use and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe we may have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this policy and, where appropriate, provide additional notice such as email notification or a prominent notice on our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our Privacy Team: